Support
Skepbook Support
Email support@majesticmade.dev. Skepbook has no user account, so include your app version, iPhone model, iOS version, and a short description—not private hive data.
Purchase or Restore
Confirm you are signed into the Apple account used for purchase, then use Restore Purchase in Skepbook settings. App Store billing and refunds are handled by Apple.
Backups and Exports
Create an encrypted .skepbook backup from Settings and retain its passphrase separately. Test a backup before relying on it. PDF and CSV exports can be shared to Files or another destination you choose.
Lost Device or Passphrase
Majestic Made cannot retrieve local records from a lost device and cannot recover an encrypted backup passphrase. Restore from a backup you previously created, if available.
Privacy Requests
Skepbook records are not stored in a Majestic Made account. Delete records in the app or remove the app and its data through iOS. Contact support for privacy questions about the app or website.